C55 - Privacy Policy

This Privacy Policy explains how c55 collects, uses, stores, and protects your personal information. By using the platform, you agree to the terms of this policy. We take your privacy seriously and are committed to keeping your information secure.

Information We Collect

C55 collects various types of information necessary to deliver platform services:

Account Information: Full name, email address, date of birth, phone number, and documents required for identity verification.
Device & Browser Information: IP address, browser type, operating system, and device identifier information.
Payment Information: Transaction date, amount (৳ BDT), and payment method (bKash, Nagad, Rocket, etc.). We do not store full card or bank account details.
Usage Information: Time spent on each page, games played, betting history, and navigation data across the platform.
Cookies & Tracking Data: Data related to session information, preference settings, and usage patterns.

How We Use Your Information

C55 uses your information for the following purposes:

To ensure account creation, verification, and management.
To deliver betting and gaming services properly and process transactions.
To maintain platform security and prevent fraud.
To handle customer support and communications.
To improve platform performance and analyse user experience.
To meet legal and regulatory obligations.

Cookies & Tracking Technologies

C55 uses cookies on its website and app to keep your session active and remember your preference settings. There are three types of cookies:

Essential Cookies: Essential for the platform to function properly. These cannot be disabled.
Functional Cookies: Helps remember your language preference and login status.
Analytics Cookies: Collects anonymous statistics to understand platform usage patterns.

You can manage cookies through your browser settings, though some features may become limited.

Data Storage & Security

C55 uses industry-standard security measures to protect your information. All data is transmitted via SSL encryption and stored on secure servers. Payment details are never stored in full on our systems — only transaction records are retained.

Account data may be retained for a specified period after it is no longer needed, as required by legal obligations. Any data that is no longer necessary is securely deleted.

Sharing Information with Third Parties

C55 does not sell or rent your personal information. However, data may be shared in the following limited circumstances:

Payment Processors: Necessary information shared with approved gateways such as bKash and Nagad to complete transactions.
Legal Obligations: Information may be disclosed in response to lawful requests from government or law enforcement authorities.
Technology Partners: Trusted third-party service providers operating the platform work under strict confidentiality agreements.

Your Rights

As a c55 user, you have the following rights:

Right of Access: You can request to know what information we have collected about you.
Right to Rectification: You can request that inaccurate or incomplete information be updated.
Right to Erasure: You can request that your information be deleted under certain circumstances.
Right to Object to Processing: You can object to the use of your information for specific purposes.

To exercise this right, please contact us at [email protected]. We typically respond within 30 business days.

Policy Updates & Contact

C55 reserves the right to update this Privacy Policy at any time. Users will be notified on the platform for any significant changes. It is good practice to review this page regularly.

For any privacy-related questions, please contact our support team. To learn more, FAQ view or Register and become a member.